Privacy Policy

Last Updated: December 9, 2019

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

The following terms and conditions govern all use of the barndoorvet.ca website and all content available through the website (collectively referred to as The Barn Door Veterinary Care).

barndoorvet.ca is owned and operated by The Barn Door Veterinary Care. barndoorvet.ca is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, The Barn Door Veterinary Care’s Terms of Service) and procedures that may be published from time to time on barndoorvet.ca (collectively referred to as the “Agreement”).

Please read this Agreement carefully before accessing or using barndoorvet.ca. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access or barndoorvet.ca use any services.

What information do we collect?

We collect information from you when you subscribe to a newsletter, fill out a form, respond to a survey or marketing communication or enter information on barndoorvet.ca.

How do we use your information?

  • To personalize your experience and allow barndoorvet.ca to deliver the type of content and product offerings in which you are most interested in
  • To improve customer relations in responding to your customer service requests
  • To send periodic updates on company services
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails regarding your order or other products and services
  • To follow up with customers after correspondence of email, phone inquiries or live chat

If at any time you would like to unsubscribe from receiving future emails, we include full detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  • We do not ask for sensitive information via our online forms
  • Forms are sent in clear text via email, which is not secure
  • Do not submit Social Security Number, Date of Birth, Driver’s License Number, etc.
  • We only provide articles and information
  • We do not ask for credit card numbers, social security numbers, date of birth, or driver’s license numbers
  • We use regular malware scanning

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow)...

Third-Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties users’ Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

You understand that the Site may contain links to third-party websites not owned or controlled by The Barn Door Veterinary Care. These Third Party Sites may contain Third Party Content such as trademarks, media, opinions, or services not endorsed by The Barn Door Veterinary Care. We do not monitor or control third-party content and we are not responsible for the content, use, or privacy practices of those websites. If you access any Third Party Site or Content, you do so at your own risk.

We strongly encourage you to become familiar with the terms of use and privacy practices of any linked site. By using this site, you expressly release The Barn Door Veterinary Care from any and all liability arising from your use of Third Party Sites or Content.

Google

Google’s advertising requirements can be summed up by their Advertising Principles: Google Ad Policy.

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires any person or company in the United States (and potentially the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website.

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously
  • We will add a link to this Privacy Policy on our homepage or on the first significant page after entering our website
  • Our Privacy Policy link includes the word ‘Privacy’ and is easily found
  • You will be notified of any Privacy Policy changes on this page
  • You can change your personal information by emailing or calling us

How Does Our Site Handle Do Not Track Signals?

We honor Do Not Track signals. However, third-party sites linked from our website may or may not honor DNT signals. Your browser settings may influence DNT behavior. See below for help:

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States. Understanding these principles is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify you via email within 1 business day
  • We will notify users via in-site notification within 1 business day

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Intellectual Property

This Agreement does not transfer from barndoorvet.ca to you any of barndoorvet.ca or third-party intellectual property, and all right, title and interest in and to such property will remain solely with barndoorvet.ca.

The Barn Door Veterinary Care logo and all other trademarks, service marks, graphics and logos used in connection with The Barn Door Veterinary Care are trademarks or registered trademarks of barndoorvet.ca. Other logos used may be the trademarks of third parties. Your use of the site does not grant you any right or license to use any of these trademarks.

Changes

The Barn Door Veterinary Care reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to barndoorvet.ca following the posting of any changes constitutes acceptance of those changes.

We may also, in the future, offer new services and/or features through barndoorvet.ca. Such new features and/or services shall be subject to the terms and conditions of this Agreement.

Disclaimer of Warranties

barndoorvet.ca is provided “as is”. The Barn Door Veterinary Care and its suppliers and licensors disclaim all warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the site will be error-free or continuously available.

You understand that it is your responsibility to ensure your own compliance and that we are not liable for any omissions, inaccuracies, or legal insufficiencies in your use of this content.

Contacting Us

If you have any questions about this privacy policy or the terms of service, please contact us through our contact form.

C7-1410 Parkway Blvd.
Coquitlam, BC V3E 3J7
Ph:
604-227-3111
Fax: 604-227-5283

Also serving Tri-City, British Columbia and surrounding areas.

Business Hours

Monday to Friday: 8am–6pm
Saturday: 9am–5pm
Sunday: Closed
Closed Holidays